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    Q & A
    By Aiden from Newmarket, Ontario on May 31, 2014
    What is the policy on returns from Canada?
    By Customer Service on June 2, 2014

    Answer:
    We accept returns from Canada for products that are in new condition. You would also be responsible for paying the shipping and associated fees to return the item to us.

    By kerri from Ct on August 5, 2014
    if someone tries a field hockey stick for 1 practice and doesn't like the feel of it can it be returned?
    By Customer Service on August 5, 2014

    Answer:
    The stick must be in new condition to be returned for a refund.

    By Roger Tate from Sullivan, IL on August 8, 2014
    We ordered two (2) pairs of football pants in size 4XL. We received them yesterday and when our grandson tried to put them on, they are way too small. The pant label says 4XL, but they clearly are not.
    By Customer Service on August 11, 2014

    Answer:
    Any products purchased from us can be returned in new condition with all included tags for a full refund or exchange. Simply follow the return instructions on the packing slip or on the website and we will be happy to help you.

    By Meredith from Los Angeles, CA on January 10, 2014
    What do I do if the item was a gift and it is the wrong size. Is there a way to return for store credit? Otherwise the refund will go back to the sender.
    By Customer Service on January 12, 2014

    Answer:
    You can return the item for store credit or for an exchange following the directions printed on the packing slip or on the website.