I emailed explaining they were matched in description but something was wrong with them. my 6 year old could get them on her leg but my 13 year old could not. They were purchased for my 13 year old. I ordered adult large. They clearly had something wrong with them. I was asked to give description, I was asked to take pictures. I was told it would be forwarded to manufacturer. My response was that they should fit..umm no kidding they don't because there is something wrong with them. I was told I could return them and pay a second shipping cost. so I gave them to a small child that plays field hockey for free losing the cost and shipping. I expressed my disgust with the way this was handled...certainly not a company that wants repeat business. I had an issue with a fit bit, no questions...they sent me a new one just like that. That is a company that will have my business any day of the week. If I could click 0 stars I would, but that wasn't an option.
ConsIf they send you defective equipment, no worries they'll tell you they "should" fit and tell you if you don't like pay shipping again and send them back. I even explained it was sewn wrong at the top making the opening extremely small.