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Orders

Your order is important to us. That's an understatement. To easily find information regarding your order, check out the links to the left or check out some of our frequently asked questions below. If you aren't able to find the answer to the exact question you have, don't hesitate to call or email us. We love hearing from you!
  • Frequently Asked Questions

    • What's the status of my order?
      The easiest way to check on an order is to use our Order Status & Tracking system.
    • I have a question about paying, where do I go?
      Check our Payment page to see if the answer to your question is there. If it isn't call in!
    • I need to cancel my order, what do I do?
      Call in right away! For more info, check our Cancellation page.
    • Do you have promotions or sales?
      We do. We try to communicate them as effectively as possible throughout our website. For more specific information, go to Promotions.
    • I need to send my order as a gift. How does that work?
      See our Gifts page to find out exactly how we send gifts and what options you have.
    • I tried to check out and the item in my shopping cart disappeared, what happened?
      We are truly sorry that you were unable to complete your order, but it is most likely that the item you added to your cart was removed from the site or has gone out of stock. It is also possible that an error has occurred. Try to re-add the item to the cart. If the error occurs again, please call our Customer Service department at 800-693-6368 and place your order over the phone.
    • The item I want is out of stock. What do I do now?
      If you send us an email and notify us, we can let you know when the size, color and style you are looking for becomes available again. This doesn’t hold the item for you, as everything on our site is available on a “first come, first served” basis.

      The good news is that we have an incredibly vast inventory, so take a look around. You may just find something that works just as well, or even better than the out-of-stock item you were looking for!


800.693.6368
Email Us
Hours
  • MON:

    8:30 AM to 7 PM ET

  • TUE:

    8:30 AM to 6:30 PM ET

  • WED:

    8:30 AM to 6 PM ET

  • THU:

    8:30 AM to 5:30 PM ET

  • FRI:

    8:30 AM to 5 PM ET

  • SAT:

    9:30 AM to 4:30 PM ET

  • SUN:

    Closed

Location
Sports Unlimited, Inc.
346 Godshall Drive
Harleysville, PA 19438