Orders

The easiest way to check on an order is to use our Order Status & Tracking system.

Check our Payment page to see if the answer to your question is there. If it isn't call in!

Call in right away! For more info, check our Cancellation page.

We do. We try to communicate them as effectively as possible throughout our website. For more specific information, go to Promotions.

See our Gifts page to find out exactly how we send gifts and what options you have.

We are truly sorry that you were unable to complete your order, but it is most likely that the item you added to your cart was removed from the site or has gone out of stock. It is also possible that an error has occurred. Try to re-add the item to the cart. If the error occurs again, please call our Customer Service department at 800-693-6368 and place your order over the phone.

If you send us an email and notify us, we can let you know when the size, color and style you are looking for becomes available again. This doesn’t hold the item for you, as everything on our site is available on a “first come, first served” basis.

The good news is that we have an incredibly vast inventory, so take a look around. You may just find something that works just as well, or even better than the out-of-stock item you were looking for!